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Automatic transcripts
Every call is transcribed in real-time. No manual work, no third-party services. Just accurate, searchable text.
AI summaries
Get the highlights without reading the whole transcript. AI extracts key topics, action items, and follow-ups.
Searchable history
Find any conversation by keyword. "What did they say about pricing?" Search and find it in seconds.
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More than transcription. Real intelligence for your calls.
Watch the transcript appear as you talk
See words appear on screen as the conversation happens. Perfect for team calls where someone needs to catch up, or for reviewing key moments right after.
Learn about call analyticsGet the highlights instantly
AI reads the transcript and generates a summary with key points, action items, and follow-ups. Like having a note-taker on every call.
AI Summary
Call with Sarah Mitchell
Sarah called about updating her billing information. She needs to change the credit card on file before the next billing cycle.
Key Points
- Customer needs billing update
- Current card expiring December 2024
- Follow-up scheduled for next week
Action Items
- Send billing update form
- Schedule follow-up call
Generated by AI • 2 seconds ago
Track topics that matter
Set up keywords like competitor names, product features, or objections. See when they come up across all your calls.
Transcript excerpt:
So we've been looking at Competitor X but their pricing is really high...
Competitor mentioned
"Competitor X" mentioned 2 times today
Works in 30+ languages
English, Spanish, French, German, and more. The AI even handles calls that switch between languages mid-conversation.
Transcription Language
30+ languages supported
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Automatically detect spoken language
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Export to PDF, sync to your CRM, or access via API. Transcripts flow into your existing workflow automatically.
Call with Sarah Johnson
Dec 15, 2024 • 12:34 duration
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All transcripts encrypted at rest and in transit. SOC 2 compliant, HIPAA-ready. You control retention and can delete anytime. Your data is never used to train AI.
Learn about integrationsTeams that stopped taking notes
"I used to spend 10 minutes after every sales call typing up notes. Now I just glance at the AI summary and move on. The accuracy is impressive."
Kevin Chen
Account Executive, SalesForce Pro
"For compliance, we needed to document all client calls. Phone2's transcription solved it completely. Everything's searchable and we can pull any conversation instantly."
Lisa Martinez
Compliance Officer, Meridian Financial
Frequently asked questions
Everything you need to know about AI transcription.
Phone2 uses state-of-the-art AI speech recognition that achieves 95%+ accuracy for clear audio. Accuracy improves over time as the system learns industry-specific terminology and names.
Transcription supports English, Spanish, French, German, Portuguese, Italian, and many more. The AI can also detect and transcribe calls that switch between languages.
Yes. All transcripts are encrypted at rest and in transit. You control retention policies, and transcripts can be deleted at any time. We're SOC 2 compliant and HIPAA-ready.
Absolutely. Search by keyword, phrase, contact name, or date range. Find that conversation from 6 months ago where the customer mentioned a specific product in seconds.
After each call, AI generates a brief summary highlighting the main topics, action items, and key decisions. It's like having a note-taker on every call.
Yes. Export transcripts as text files, PDFs, or via API. Integrations with CRMs like HubSpot and Salesforce automatically log transcripts to contact records.
AI transcription and summaries are included in Pro and Enterprise plans. Basic plans include voicemail transcription. Check our pricing page for details.
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