Phone2 vs Google Voice
Google Voice is a secondary phone number—not a complete business phone system. Phone2 gives your team shared numbers, a unified inbox, and AI-powered features that Google Voice simply doesn't offer.
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Compare features side by side
See how Phone2 stacks up against Google Voice
Why teams move from Google Voice to Phone2
Real reasons businesses are making the switch
True team collaboration
Google Voice assigns separate numbers to each user, forcing your team into silos. Phone2 lets everyone share the same business number and see the full conversation history.
No Workspace dependency
Phone2 works standalone—no need to pay for Google Workspace. That's $84+/user/year you keep in your pocket.
Toll-free numbers included
Need an 800 number for your business? Google Voice doesn't offer them. Phone2 does, on every plan.
AI that actually helps
Phone2 transcribes your calls, summarizes key points, and suggests follow-ups. Google Voice just transcribes voicemails.
Google Voice: The Good and The Bad
An honest look at what Google Voice does well and where it falls short
What Google Voice does well
Familiar Google interface
Seamless integration if you already use Gmail and Google Workspace
Low advertised price
Starts at $10/user, though Workspace subscription adds $7+
Reliable infrastructure
Backed by Google's global network
Good for solopreneurs
Simple setup for individual users who just need a second line
Where Google Voice falls short
Requires Google Workspace
Must pay $7+/user for Workspace, making real cost $17+/user
No shared phone numbers
Each user gets their own number—teams can't collaborate on one line
No toll-free numbers
Only local numbers available, no 800/888 options
Limited texting features
No auto-replies, scheduled messages, or MMS on all plans
No AI transcription
Basic voicemail transcription only, no call transcripts or summaries
US-only texting
Businesses outside the US cannot text US/Canada numbers
The Verdict
Which one is right for your team?
Choose Phone2 if...
- Your team needs to share phone numbers and collaborate
- You want toll-free or vanity numbers
- You don't want to pay for Google Workspace
- You need advanced messaging (auto-replies, scheduling)
- AI call transcription and summaries matter to you
Choose Google Voice if...
- You're a solo user who already pays for Workspace
- You only need a basic second line for personal use
- Deep Google Calendar/Gmail integration is essential
Our Take
Google Voice is fine for individuals who want a simple second line. But for any team that needs to collaborate, share numbers, or use advanced features, Phone2 is the clear winner—and often cheaper when you factor in the Workspace requirement.
Audrey Xi
Product Analyst
Audrey researches business communication tools and helps teams find the right phone system for their needs. She has reviewed over 50 VoIP and business phone solutions.
Last reviewed: October 30, 2025
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Phone2 vs Google Voice: Common Questions
Yes. Phone2 starts at $7/user/month standalone. Google Voice is $10/user but requires a $7+ Workspace subscription, making the real cost $17+/user.
Yes! We support porting from Google Voice. The process takes about 1-2 business days once initiated.
Yes. Phone2 syncs with Google Contacts on all plans, so your contacts are always up to date.
Google Voice was designed as a personal phone service, not a team tool. Phone2 was built from day one for team collaboration.
Absolutely. Phone2 is a standalone service. No other subscriptions required.
Sources & References
Ready to switch from Google Voice?
Port your existing number to Phone2 for free. Keep your number, lose the limitations.