Slack Integration

Get call alerts in Slack

Missed call notifications, voicemail transcripts, and team updates right in your Slack channels. Your team stays informed without leaving Slack.

Trusted by 10,000+ teams using Slack

Framework Fitness
Flapjack
Elite
DoitERP
Zaelot
Turnagain Telehealth
Teleoceans
AlliancePro Inspections
Framework Fitness
Flapjack
Elite
DoitERP
Zaelot
Turnagain Telehealth
Teleoceans
AlliancePro Inspections
Framework Fitness
Flapjack
Elite
DoitERP
Zaelot
Turnagain Telehealth
Teleoceans
AlliancePro Inspections
Why Teams Love the Slack Integration

Your phone system, in your workflow

Instant alerts

Missed call? Voicemail? Text message? Your team sees it in Slack within seconds. No more checking the phone app.

Voicemail in Slack

Voicemails appear with transcriptions right in your channel. Read them instantly, no audio required.

Team coordination

Everyone sees the alert. Claim it, discuss it, or hand it off—all in the thread. No duplication, no dropped balls.

Features

Slack + Phone2 = Superpowers

Keep your team in sync without leaving Slack.

Missed Call Alerts

Never miss another customer call

Missed calls post to your Slack channel instantly with caller info and a callback button. Someone from your team can respond immediately.

Learn about call routing
Voicemail Transcripts

Read voicemails in Slack

Every voicemail posts with its AI transcription. Scan the message, decide priority, and respond—all without opening another app.

sales-calls
Phone2APP11:34 AMNEW

📞 New Voicemail from (949) 555-0123

Duration: 0:47
Transcript: "Hi, this is David from ABC Corp. I'm calling about the proposal you sent over. Could you give me a call back when you get a chance? Thanks so much."
Channel Routing

Route to the right channel

Sales calls to #sales, support to #support. Each phone number can notify a different channel based on your setup.

Route to the right channel
Quick Actions

Act directly from Slack

Click to call back, send a text, or open the full conversation in Phone2. Take action without switching context.

Act directly from Slack
Custom Settings

Control what gets posted

Choose exactly which events trigger Slack notifications. Set quiet hours. Use threading to keep channels clean.

Control what gets posted
Real-time Updates

Your team stays in the loop

Call started, call ended, text sent—see what's happening across your team in real-time. Great for sales floors and support teams.

Learn about analytics
Customer Stories

Teams that connected Phone2 to Slack

"Our support team lives in Slack. Now when a customer calls and leaves a voicemail, everyone sees it instantly. Response time went from hours to minutes."
AP

Amanda Patel

Support Lead, CloudBase Software

"I don't have to check the phone app anymore. Missed call comes in, it's in Slack, I click callback, done. Probably saves me 30 minutes a day."
RJ

Ryan Jackson

Sales Rep, Apex Commercial Real Estate

FAQ

Frequently asked questions

Everything you need to know about the Slack integration.

Go to Settings > Integrations in Phone2 and click "Connect Slack". You'll authorize Phone2 to post to your workspace, then select which channels receive which notifications. Takes about 2 minutes.

Missed calls, new voicemails (with transcriptions), incoming texts, call summaries, and team activity. You control exactly what goes to each channel.

Yes. Route sales calls to #sales-calls, support voicemails to #support, and all missed calls to #general. Each notification type can go to a different channel.

Notifications include quick-action buttons to call back or send a text. Click the button and Phone2 opens with the contact ready to go.

You control everything. Set quiet hours, choose which event types trigger notifications, and use threading to keep channels tidy. Most teams find it reduces noise because they stop missing things.

Yes. Phone2 uses Slack's official OAuth integration. We only request the permissions needed to post messages. Your Slack data stays in Slack; we just send notifications.

The integration works with all Slack plans including Free, Pro, Business+, and Enterprise Grid. No special Slack plan required.

Bring your phone system to Slack

Connect Phone2 to Slack in 2 minutes. Your team will never miss a call again.

No credit card required. Free 7-day trial.