All your conversations in one thread
Calls, texts, voicemails, and internal notes—together. Your team sees everything. Customers never repeat themselves.
Trusted by 10,000+ teams managing conversations
Stop switching between apps
Complete history
See every interaction with a contact—calls, texts, voicemails—in chronological order. No hunting through different apps.
Team visibility
Everyone on your team sees the same conversation. Hand off calls without losing context. No more "what did they say?"
Fast search
Find any conversation instantly. Search transcripts, messages, contact info, and notes. Everything is indexed and searchable.
Everything in one place
Your conversations, organized and accessible.
See the full picture at a glance
Every call, text, voicemail, and note appears in a single timeline. Scroll through history to see exactly what happened and when.
Learn about shared numbersListen back to any call
Every call is recorded and appears in the timeline. Click to play, read the AI transcript, or jump to specific moments.
Call Recording
Sarah Mitchell • Dec 15
Read voicemails instead of listening
Every voicemail is automatically transcribed. Scan quickly, respond faster. Audio still available if you need it.
Alex Thompson
(415) 555-0189
Hi Alex, this is Sarah from TechCorp. Are you still interested in the Senior Developer role?
Yes! I'd love to discuss further.
Great! Are you available for a call tomorrow at 2pm?
Find what you need fast
Filter by status, team member, date, or custom tags. Save filters for quick access. Keep your inbox organized.
Smart Filters
Find conversations fast
Organize your way
Create tags for leads, support tickets, VIPs, or anything else. Tag conversations and filter by them later.
Conversation Tags
Sarah Mitchell • (949) 232-2121
Stay informed, not overwhelmed
Customize notifications for each inbox. Get push notifications, email summaries, or Slack alerts. Mute after hours. Control your attention.
Learn about Slack integrationTeams that streamlined their inbox
"I used to have voicemails in one app, texts in another, and call logs somewhere else. Now I open Phone2 and everything about a customer is right there. Game changer."
Jennifer Kim
Owner, Kim Family Dental
"When a customer calls, I can see their entire history before I even pick up. I know what they ordered, what issues they've had, everything. Makes me look like a mind reader."
David Torres
Sales Manager, Pacific Auto Parts
Frequently asked questions
Everything you need to know about the unified inbox.
Everything: incoming and outgoing calls (with recordings and transcripts), text messages, voicemails (with transcriptions), internal team notes, and contact information. It's a complete timeline of every interaction.
Yes. Search by contact name, phone number, keywords in transcripts, or content from text messages. Find that conversation from 6 months ago in seconds.
Customize notifications per inbox and per device. Get push notifications on your phone, desktop alerts, email digests, or Slack messages. Mute after hours or when you're busy.
Absolutely. Filter by status (open, closed, pending), by team member, by date range, or by custom tags you create. Archive resolved conversations to keep your inbox clean.
Team members with access to a shared number all see the same conversation threads. You can also have private inboxes for individual numbers. Permissions are flexible.
Yes. Assign a conversation to a specific person, and they'll get notified. Great for follow-ups, handoffs, or escalations. The assigned person sees it highlighted in their view.
Yes. The Phone2 mobile app gives you full inbox access—read transcripts, listen to voicemails, send texts, and see the complete conversation history from anywhere.
Stop losing context. Start closing more.
Get your conversations organized in one place. Your team will thank you.
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