Privacy Policy

Phone2, Inc. Privacy Policy

1. Introduction

This Privacy Policy describes how Phone2 Inc., a company incorporated under the laws of the state of Delaware, USA, with its registered address at 8 The Green, Dover, DE 19901 USA ("Phone2," "we," "our," or "us"), collects, uses, and shares information about you in connection with:

• Our website, www.phone2.io (the "Site").
• The Phone2 mobile application (the "App").
• Other products and services provided by Phone2 (collectively, the "Services").

This Policy is incorporated into and subject to the Phone2 Terms of Service. By using our Services, you consent to the collection, processing, storage, and sharing of your information as described in this Policy. If you do not agree with this Policy, you should not use our Services.

1.1 SMS Program Disclosures

When you create a Phone2 account, you expressly consent to receive SMS messages from us related to account verification, service updates, call notifications, voicemail alerts, customer support, and other transactional purposes connected to your use of the Services.

• Message frequency varies.
• You may opt out of SMS at any time by replying STOP.
• Standard messaging and data rates may apply.
• We do not sell or share SMS consent data with third parties for marketing purposes.

This SMS consent is obtained during account creation and is used solely to support your Phone2 service experience.

2. Information We Collect and How We Use It

2.1 Profile Information

When you register for a Phone2 account, we collect and store the following information:

• Name: To personalize your account and communications.
• Phone Number: To verify your identity and serve as your Phone2 user ID.
• Email Address: To communicate with you about your account and our Services.

If you make a payment within the App or on our Site, we also collect:

• Address: For billing purposes.
• Card Expiry Date: To process payments.

We use this information to:

• Verify your identity and manage your account.
• Notify other Phone2 users who have your phone number in their address book that you are a Phone2 user.
• Send you administrative notices, updates, and alerts.
• Contact you about new products, services, or promotions (you can opt out of marketing communications at any time).
• Assist with payment processing and registration of your credit card.
• Conduct internal operations, such as troubleshooting, data analysis, and fraud prevention.

2.2 Address Book Information

If you grant us access to your device's address book, we collect and store the following information:

• Contact Names and Phone Numbers: To format phone numbers for international calls, display contact names during calls, and sync your contacts with the App.

We use this information to:

• Notify you when your contacts become Phone2 users.
• Indicate which of your contacts are already Phone2 users.
• Improve our Services and conduct internal operations.

2.3 Usage Information

We collect the following usage information:

• Call Details: Phone numbers, call duration, start time, call quality, and outages for billing and service improvement purposes.
• Device and Connection Information: IP address, device capability, bandwidth, browser type, and referring website.
• App Usage Data: Installed apps (on an anonymous basis), geolocation, and traffic to/from our Site or App.

We use this information to:

• Improve our Services and fix bugs.
• Prevent cheating, fraud, and illegal activities.
• Personalize promotional content and advertising.
• Create reports and conduct business intelligence research.

2.4 Google Analytics and Advertising

We use Google Analytics to collect and analyze data about your use of our Site and App. This may include cookies, ad identifiers, and similar technologies. You can opt out of targeted advertising on Android devices by adjusting your Google Ads settings.

2.5 SMS Updates and Alerts

If you opt in to receive SMS updates and alerts, we will send you recurring messages about our Services. You can opt out at any time by replying STOP to any message. Standard messaging and data rates may apply.

3. Google User Data (Google Contacts / People API)

Phone2 allows users to optionally connect their Google account to import their Google Contacts into the App. When you choose to connect your Google account, we access only the data you explicitly authorize.

3.1 Data We Access

Through the Google People API, we may access the following information from your Google account:

• Your Google account basic profile (name, email)
• Your Google Contacts, including:
  • Names
  • Phone numbers
  • Email addresses
  • Contact photos (if available)

We do not request or access any other Google data or scopes.

3.2 How We Use Google User Data

We use your Google Contacts solely to:

• Display your contacts inside the Phone2 App
• Help you initiate calls or messages to your contacts
• Identify which of your contacts are Phone2 users

We do not use Google Contacts data for advertising, AI training, profiling, or marketing.

3.3 How We Store Google User Data

Imported Google Contacts are securely stored on our servers so they can sync across your devices. All Google user data is encrypted in transit and at rest.

3.4 How We Share Google User Data

We do not sell, rent, or share your Google Contacts with any third parties. We do not transfer Google user data except as required to provide core Phone2 functionality (e.g., showing contacts in the App).

3.5 Google User Data Deletion

You may remove your Google account connection at any time through the App settings, which immediately stops all future data collection.

Deleting your Phone2 account permanently deletes all imported Google Contacts from our servers.

3.6 Google Limited Use Requirements

Phone2's handling of Google user data complies with the Google API Services User Data Policy, including all Limited Use requirements.

You may review the policy at: https://developers.google.com/terms/api-services-user-data-policy

4. Sharing Information

We may share your information with third parties in the following circumstances:

• With Your Consent: As described in this Policy.
• To Provide Services: With suppliers and partners who help us deliver the Services.
• To Process Payments: With payment processors to complete transactions.
• For Legal Compliance: To comply with legal obligations or protect the rights, property, or safety of Phone2, our users, or others.
• During Corporate Transactions: In the event of a sale, merger, or change of control.

We do not sell your personal information or your SMS opt-in data.

Your information may be stored and processed in the USA, Germany, or other countries where Phone2 or its affiliates operate.

5. Data Security

We take significant measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Changes to This Policy

We may update this Policy from time to time. If we make material changes, we will notify you by posting the revised Policy on our Site. Your continued use of the Services after the changes take effect constitutes your acceptance of the updated Policy.

7. Your Rights

7.1 Data Deletion

You can delete all your data (messages, call records, and voicemail) by navigating to "My Account" in the iOS or Android app and tapping "Delete Account." This action is irreversible.

7.2 Accessing Your Information

If you would like to view, correct, or remove your personal information, or if you have any questions about this Policy, please contact us at [email protected].

8. Contact Information

For questions about this Privacy Policy, please contact Phone2 at: