Phone2 vs Grasshopper
Grasshopper is a call forwarding service from 2003 dressed up as a business phone. Phone2 is a modern communication platform with shared numbers, team inbox, and AI—everything Grasshopper can't do.
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Compare features side by side
See how Phone2 stacks up against Grasshopper
Why teams move from Grasshopper to Phone2
Real reasons businesses are making the switch
Finally, a real team phone
Grasshopper forces each person to have their own extension. Phone2 lets your whole team share one number—see the same conversations, collaborate in real-time.
Actual VoIP, not forwarding
Grasshopper just forwards calls to your cell, eating your minutes. Phone2 is true VoIP—calls go through the app, unlimited and crystal clear.
Modern AI features
While Grasshopper's tech is stuck in 2003, Phone2 offers AI call transcription, summaries, and smart automation to save your team hours.
Half the cost for twice the features
Phone2 starts at $7/user with more features than Grasshopper's $55/month plan. That's not a typo.
Grasshopper: The Good and The Bad
An honest look at what Grasshopper does well and where it falls short
What Grasshopper does well
Very simple to set up
Basic forwarding works in minutes, no technical knowledge needed
Affordable entry price
True Solo at $14/month is cheap for a single user
Established brand
Been around since 2003, trusted by many small businesses
Toll-free numbers
Offers 800 numbers on all plans
Where Grasshopper falls short
No shared phone numbers
Team members can't share a number—each person needs their own extension
No team inbox
No way to see team conversations or collaborate on customer issues
Call forwarding only
Not true VoIP—just forwards calls to your cell, using your minutes
No call recording
Can't record calls for training or compliance
No AI features
No transcription, no summaries, no smart automation
Outdated interface
The app and web dashboard feel stuck in 2010
No integrations
Doesn't connect to Slack, CRMs, or any modern tools
The Verdict
Which one is right for your team?
Choose Phone2 if...
- You have a team that needs to share a phone number
- You want real VoIP, not call forwarding
- You need call recording or AI transcription
- You want to integrate with Slack, CRMs, or other tools
- You prefer a modern, intuitive interface
Choose Grasshopper if...
- You're a solo user who just needs call forwarding
- You have zero interest in technology or apps
- You're locked into a Grasshopper contract
Our Take
Grasshopper was great in 2003. Today, it's a call forwarding service charging modern prices. Phone2 gives you everything Grasshopper can't—shared numbers, team collaboration, AI features, and integrations—at a lower price.
Audrey Xi
Product Analyst
Audrey researches business communication tools and helps teams find the right phone system for their needs. She has reviewed over 50 VoIP and business phone solutions.
Last reviewed: December 5, 2025
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Phone2 vs Grasshopper: Common Questions
Phone2 is a full VoIP phone system with shared numbers and team collaboration. Grasshopper is call forwarding that routes calls to your personal cell phone.
Yes! We support free number porting from Grasshopper. The process typically takes 1-2 weeks for landlines.
Phone2 offers phone menus (IVR) that work like extensions, but better—you can also use shared numbers where everyone answers directly.
No. Phone2 starts at $7/user/month. Grasshopper's Small Business plan is $55/month flat. For teams of 4+, Phone2 is significantly cheaper.
Grasshopper was built as call forwarding, not team collaboration. Shared numbers require VoIP infrastructure that Grasshopper doesn't have.
Sources & References
Ready to switch from Grasshopper?
Port your existing number to Phone2 for free. Keep your number, lose the limitations.