Simple, transparent pricing
No hidden fees. No per-minute charges. Cancel anytime.
Basic
Everything you need to get started
Billed annually · Save $36/yr
- 1 phone number (local or toll-free)
- Unlimited calls & texts (US/Canada)
- Team inbox
- Voicemail transcription
- Basic call forwarding
- Mobile & desktop apps
- Google Contacts sync
- Email support
Pro
For growing teams that need more
Billed annually · Save $36/yr
- Everything in Basic, plus:
- 3 phone numbers per user
- Shared phone numbers
- Call recording
- AI call transcription
- Phone menus (IVR)
- Analytics dashboard
- Slack integration
- Priority support
Enterprise
Advanced features for scale
Billed annually · Save $120/yr
5 users + 5 numbers included
- Everything in Pro, plus:
- 5 users included
- 5 phone numbers included
- Advanced AI insights
- CRM integrations
- Webhooks & API access
- HIPAA compliance
- Admin controls & audit logs
- Dedicated account manager
Compare all features
Find the perfect plan for your team
| Features | Basic$7/user/mo | Pro$15/user/mo | Enterprise$29/mo |
|---|---|---|---|
| Core Features | |||
| Phone numbers | 1 per user | 3 per user | 5 included + unlimited |
| Unlimited calls (US/Canada) | |||
| Unlimited texts (US/Canada) | |||
| International calling | Pay-per-use | Pay-per-use | Discounted rates |
| Number porting | |||
| Toll-free numbers | |||
| AI & Intelligence | |||
| Voicemail transcription | |||
| Call transcription | |||
| AI call summaries | |||
| Sentiment analysis | |||
| Keyword detection | |||
| Smart auto-replies | |||
| Team & Collaboration | |||
| Shared phone numbers | |||
| Team inbox | |||
| Internal notes | |||
| Contact sharing | |||
| User groups | |||
| Call recording | |||
| Call Routing | |||
| Basic call forwarding | |||
| Business hours | |||
| Phone menus (IVR) | |||
| Ring groups | |||
| Custom routing rules | |||
| Call queues | |||
| Integrations | |||
| Google Contacts | |||
| Slack | |||
| HubSpot | |||
| Salesforce | |||
| Zapier / Make | |||
| Webhooks & API | |||
| Admin & Security | |||
| User management | |||
| Analytics dashboard | Basic | Advanced | Full |
| Admin controls | |||
| Audit logs | |||
| HIPAA compliance | |||
| SSO (Single Sign-On) | |||
| Support | |||
| Email support | |||
| Priority support | |||
| Live chat | |||
| Phone support | |||
| Dedicated account manager | |||
| Custom onboarding | |||
Frequently asked questions
Everything you need to know about our pricing.
If you're not completely satisfied with Phone2, you can request a full refund within 30 days of your purchase. No questions asked. We want you to feel confident trying Phone2 risk-free.
Absolutely! You can upgrade or downgrade your plan at any time. Upgrades take effect immediately, and downgrades apply at the start of your next billing cycle. Any credits from your current plan will be applied to your new plan.
No! All our plans include unlimited calling and texting to US and Canadian numbers. International calls are billed at competitive per-minute rates.
Basic and Pro plans are priced per user with no limit on team size. Enterprise includes 5 users, with additional users available at a discounted rate. Contact sales for custom team pricing.
Yes! You can port your existing business number to Phone2 at no additional cost. The porting process typically takes 1-2 weeks for landlines and 1-2 days for mobile numbers.
We accept all major credit cards (Visa, Mastercard, American Express) and can invoice Enterprise customers with annual billing. We use Stripe for secure payment processing.
Yes! When you choose annual billing, you save up to 30% compared to monthly billing. That's significant savings every year for the same great features.
Yes! We offer special pricing for qualified non-profits and early-stage startups. Contact our sales team to learn more about our discount programs.
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