Keep your number, switch to Phone2
Transfer your existing business number to Phone2 for free. Keep your number, gain powerful features. No downtime, no hassle.
Porting is easier than you think
We handle the hard parts. You just provide some basic info.
Submit your number
Enter the number you want to port and your current carrier account information.
We verify with your carrier
We submit the port request and work with your carrier to complete the transfer.
Port completes
Once approved, your number switches to Phone2. Calls start flowing immediately.
Start using Phone2
Your number now has all Phone2 features: team sharing, transcription, analytics, and more.
What you'll need to port
- Account number
Find this on your current phone bill or in your carrier's online portal.
- Account PIN or password
The security PIN you use with your current carrier. Not your online login password.
- Billing address
The address on file with your current carrier. Must match exactly.
- Recent phone bill
A copy of a recent bill (PDF is fine). Helps verify account details.
Don't cancel your current service until the port is complete. Canceling early can release your number.
Keep your number, gain superpowers
Same number
Your customers don't notice anything. Same number on your cards, website, and ads.
Better features
Gain team sharing, AI transcription, call routing, analytics, and CRM integrations.
No risk
Free porting, no downtime, and if anything goes wrong, we handle it.
5,000+ businesses have ported to Phone2
Frequently asked questions
Everything you need to know about porting your number.
Most ports complete in 7-10 business days. Complex cases (toll-free numbers, certain carriers) can take up to 2 weeks. We'll keep you updated throughout the process.
No. Your old service remains active until the port completes. The moment the transfer finalizes, calls start coming to Phone2. There's typically less than a minute of overlap.
Yes, Phone2 doesn't charge for porting. Your old carrier may charge an early termination fee if you're under contract—check with them first.
You'll need: your current account number, the PIN/password on your account, your billing address, and a recent bill. We'll guide you through gathering everything.
Yes. Toll-free numbers (800, 888, 877, etc.) can be ported to Phone2. They may take slightly longer than local numbers.
Absolutely. Submit all your numbers together and we'll process them as a batch. Great for businesses transitioning their entire phone system.
We'll contact you immediately with the reason and help you fix it. Common issues: incorrect account info, account locked, or carrier-specific requirements. Most rejections are resolved same-day.
Yes, you can cancel anytime before the port completes. Once the port finalizes, you'd need to port back to your old carrier (and they may not take you back on the same terms).
Ready to port your number?
Start the process now. We'll guide you through every step.
No credit card required to start. Free 7-day trial.