Phone2 vs Ooma
Ooma is built for offices with desk phones and conference rooms. Phone2 is built for modern teams who work from anywhere—no hardware needed, just download the app and go.
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Compare features side by side
See how Phone2 stacks up against Ooma
Why teams move from Ooma to Phone2
Real reasons businesses are making the switch
No hardware, no hassle
Ooma pushes desk phones and hardware. Phone2 works on any device—just download the app. Perfect for remote teams and mobile workers.
Less than half the price
Phone2 starts at $7/user. Ooma starts at $19.95/user. For a team of 10, that's $1,554 saved per year.
AI-powered productivity
Phone2 transcribes calls and generates AI summaries. Ooma doesn't offer any AI features, even on their most expensive plan.
Built for texting, not just calling
Phone2 treats SMS as a first-class feature with team inbox and auto-replies. Ooma's texting is an afterthought on higher plans only.
Ooma: The Good and The Bad
An honest look at what Ooma does well and where it falls short
What Ooma does well
Full-featured VoIP
Complete phone system with advanced call routing and management
Desk phone support
Great if you need physical phones in an office
Video conferencing
Built-in video meetings on Pro plans
Good call quality
Reliable HD voice quality on most connections
Where Ooma falls short
Hardware-focused
Designed around desk phones—mobile experience is secondary
Complex setup
Requires more configuration than mobile-first solutions
Higher starting price
Starts at $19.95/user vs Phone2's $7/user
No AI transcription
No call transcripts or AI summaries on any plan
Limited integrations
Few CRM or productivity tool connections
Office-centric design
Not ideal for remote or mobile-first teams
The Verdict
Which one is right for your team?
Choose Phone2 if...
- Your team works remotely or from mobile devices
- You don't want or need desk phones
- You want AI transcription and summaries
- SMS and messaging are important to your business
- You want to save 50%+ on your phone bill
Choose Ooma if...
- You have a physical office that needs desk phones
- Video conferencing is a must-have feature right now
- You prefer traditional phone system setup
Our Take
Ooma is built for traditional offices with desk phones. If that's you, it's solid. But for modern teams who work from laptops and phones, Phone2 is faster to set up, more mobile-friendly, and less than half the price.
Audrey Xi
Product Analyst
Audrey researches business communication tools and helps teams find the right phone system for their needs. She has reviewed over 50 VoIP and business phone solutions.
Last reviewed: November 18, 2025
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Phone2 vs Ooma: Common Questions
No. Phone2 works entirely through apps—iPhone, Android, desktop. No desk phones or hardware required.
Yes! Phone2 supports free number porting from Ooma. The process typically takes 1-2 weeks.
Yes. Both use HD VoIP technology. Call quality depends more on your internet connection than the provider.
Phone2 is designed for mobile and desktop apps. If desk phones are essential, Ooma might be a better fit for that specific need.
Phone2 focuses on voice and messaging. For video, most teams already use Zoom, Google Meet, or similar tools alongside their phone system.
Sources & References
Ready to switch from Ooma?
Port your existing number to Phone2 for free. Keep your number, lose the limitations.