Sub-processors
Phone2, Inc. Sub-processor List
Overview
Phone2 uses third-party service providers ("Sub-processors") to assist in providing our telecommunications services. This page lists the Sub-processors that may process personal data on behalf of Phone2.
We carefully select Sub-processors that maintain appropriate security measures and comply with applicable data protection laws. Each Sub-processor is contractually bound to process personal data only as necessary to provide their services to Phone2 and in accordance with our instructions.
Current Sub-processors
The following Sub-processors are currently authorized to process personal data on behalf of Phone2:
| Sub-processor | Purpose | Location |
|---|---|---|
| Amazon Web Services (AWS) | Cloud infrastructure and hosting | United States |
| Twilio | Telecommunications infrastructure (voice and SMS) | United States |
| Stripe | Payment processing | United States |
| Google Cloud Platform | Cloud services and analytics | United States |
| Intercom | Customer support and messaging | United States |
| Sentry | Error monitoring and application performance | United States |
| Mixpanel | Product analytics | United States |
| SendGrid | Transactional email delivery | United States |
Updates to This List
Phone2 may update this Sub-processor list from time to time. We will notify customers of any new Sub-processors at least 30 days before they begin processing personal data, unless a shorter notice period is required due to urgent circumstances.
If you have concerns about a new Sub-processor, please contact us at [email protected] within 14 days of notification.
Data Processing
Each Sub-processor listed above processes personal data only to the extent necessary to provide their specific services to Phone2. The types of personal data processed vary by Sub-processor and may include:
- Account information (name, email, phone number)
- Usage data (call logs, message history)
- Device information (IP address, device type)
- Payment information (processed only by our payment processor)
Security Measures
All Sub-processors are required to implement appropriate technical and organizational security measures to protect personal data. These measures include, but are not limited to:
- Encryption of data in transit and at rest
- Access controls and authentication
- Regular security assessments and audits
- Incident response procedures
Contact Information
For questions about our Sub-processors or data processing practices, please contact:
Phone2, Inc.8 The Green
Dover, DE 19901 USA
Email: [email protected]
Phone: (775) 405-3030